Privacy Policy

This page explains privacy when using the Go Cleaners Oxford website and contacting the team about a cleaning enquiry. For a privacy question, call +44 1865 519751 or use the contact details on our Contact page.

Your cleaning enquiry

You can browse the service pages without creating an account. The public website does not provide an online payment checkout or a customer registration form. Telephone and email links open your own calling or email application.

If you contact the team, your message may contain your name, contact details, property postcode, requested tasks and preferred date. Those details help explain the enquiry and the cleaning you want to discuss. Include only information relevant to the work. Keep alarm codes, key-safe details, payment information and private documents out of an initial message.

Photographs and property details

A photograph of a surface or item can help describe condition. Check the picture before sending it: avoid showing people, correspondence, account details or other unrelated belongings. Share access instructions privately through the arrangements agreed for your appointment.

Website cookies and requests

The published site serves its fonts and cleaning photographs from this domain. It has no embedded advertising, analytics tracker or third-party review widget. WordPress can use essential cookies when an authorised user signs in to manage the website; these are separate from browsing the public service pages.

Requests to a web server include technical information such as the requested page, browser details and IP address. Hosting logs may record request information for website operation and security. Your browser also controls local caching and cookie settings.

Questions about your information

Contact the team if you want to ask about information supplied with an enquiry, correct a detail, request access or raise a concern. Use a private contact route and give enough context to identify your enquiry. Ask about the records, recipients and retention arrangements that apply to your particular booking before providing information you do not want to share.

Your data protection rights depend on the circumstances and applicable law. You can find independent guidance and information about raising a concern with the Information Commissioner’s Office.

Other websites

An external link takes you to another website with its own privacy information. Check that information before submitting details there. This page describes this website; it does not claim to cover another organisation’s systems.